We focus on IT Services for the Pharmaceutical & Life Sciences Industry

A Step-By-Step Roadmap To Success

One-Stop Technology & Infrastructure Management Company

We create, manage, support IT Departments for our customers. Unlike traditional Managed Service Providers, we align our commitments to the business objectives of our customers. vCIOs and Consultants provide similar services, but they do not execute the technology strategies. We provide you with a full-service IT Department, at a fraction of the cost of owning one, headache-free.

Strategic IT Planning

Align business objectives to IT initiatives & investments

Technology Compliance

Be compliant with all your IT infrastructure, systems and processes

IT Department Outsourcing

Your worry-free IT department and scale with you as you grow

Network Administration

Complete network & security management, across locations, devices

Infrastructure Management

On-premise, cloud and hybrid-cloud infrastructure management

End User “Live” Support

Phone, email, chat and onsite support. We respond in minutes, not hours or days

Device Management

Remote monitoring of all devices, security updates, productive software upgrades

Disaster Recovery & Business Continuity

24X7 uptime, 365 days of the year

IT Procurement

Vendor Management, Procurement of all technology resources

Project Management

We take 100% accountability for on-time, on-budget and at scope for all technology projects

Issue Resolution

Premium IT support for resolving critical issues of severity level 1 and 2


Overcome technology-resistance and increase IT investment ROI through our friendly & comprehensive training services

Server Application Support

Gain strategic value and measurable ROI with highly available, optimally performing server applications

Server Peripheral Support

Take the hassle out of utilizing and managing server peripherals for your staff

Internal Data Cabling Support

Experience always-on connectivity and future-proof your business with structured cabling infrastructure

Protocol Analysis Support

Ensure optimal bandwidth utilization, faster troubleshooting, and proactive threat identification and mitigation

Communications Support

Maintain uninterrupted communications, data confidentiality, and HIPAA compliance with expert communications support

Email & Internet Support

Scheduled and ad-hoc support for internet connectivity and hosted business email solutions

Leave Technology To Us

Worry-Free IT Department

Thinks it’s too expensive to have access to a full team of proactive IT professionals who will treat you and your users with respect? Try us.

count on us

The ROI Experts

Cutting-edge technology is one of the primary drivers of business ROI. We align our agreements with your Key business drivers.

try, try again

Best Practices

15+ years of practice, 50+ loyal customers, 100s of employee, consultants, 1000s of hours of training & experience, ensure that we bring industry best-practices to all our customers, so they do not have to invest time, money and resources to learn & experiment with IT.

We Have Great Answers

Ask Us Anything

We start with a free consultation to learn about your business. We use industry standard frameworks to map out your business environment (markets, customers, suppliers, employees, partners, competition, marketing channels, sales, research & development, manufacturing, operations, financials, regulatory & compliance systems). Based on that we assess your current technology and use our best practices to build out your technology needs and roadmap. Finally, we present you with a proposal. Our contracts are monthly retainers. We work with you to build a long-term relationship. So, if we are a good fit for each other, we always make it work within your constraints.

Managed Service Providers treat your business as “nodes”. Each device, server, endpoint to the internet is a node and they ensure each node is running optimally at all times. While that is a popular IT Services mode, we do not believe that is the best ROI of technology spent. Technology has a prime seat at Board Rooms and is no longer a server-room entity. As such we focus on aligning our solutions & contracts with your business drivers.

While we believe every business needs all the services we provide – an end-to-end IT and Infrastructure Management, we do not expect you to pay for services you do not use. As such we build our service agreements after we both understand the risks, cost of ownerships and expected returns.

During the initial discovery we build out a technology roadmap. The roadmap has implementation plans, costs, schedules, quality & risk management. When we start our first order of business is to ensure you are up and running 24x7x365. We then go step by step to bring you up to industry best practices, 100% compliant and under our “worry-free” IT services.

The short answer is “NO”. If you compare the total cost of ownership of technology – contract costs, cost of downtime, cost of risk, cost of being non-compliant, cost of lost productivity because of non-responsive IT resources – our value-add is excellent. If we are not fit for each other, we know that during our discovery, and we are not shy to tell you that and point you to other providers that might be a better fit.

Our 15+ years of experience and investment in tools have allowed us to support you remotely, thereby saving time, money, resources which we always pass back to our customers. If on-site visit is required, we always come out to you.

All our tools, systems, process are compliant with your industry. We support public listed pharmaceutical companies and we have passed audits with them.

We are happy to answer any other question for you. Why not hit us up with any technology question? Call us, text us, chat with us or just go to our Contact Us Page.

We Exist To Make Our Customers Successful

So, Let’s Be Successful Together