We start with a free consultation to learn about your business. We use industry standard frameworks to map out your business environment (markets, customers, suppliers, employees, partners, competition, marketing channels, sales, research & development, manufacturing, operations, financials, regulatory & compliance systems). Based on that we assess your current technology and use our best practices to build out your technology needs and roadmap. Finally, we present you with a proposal. Our contracts are monthly retainers. We work with you to build a long-term relationship. So, if we are a good fit for each other, we always make it work within your constraints.

Managed Service Providers treat your business as “nodes”. Each device, server, endpoint to the internet is a node and they ensure each node is running optimally at all times. While that is a popular IT Services mode, we do not believe that is the best ROI of technology spent. Technology has a prime seat at Board Rooms and is no longer a server-room entity. As such we focus on aligning our solutions & contracts with your business drivers.

While we believe every business needs all the services we provide – an end-to-end IT and Infrastructure Management, we do not expect you to pay for services you do not use. As such we build our service agreements after we both understand the risks, cost of ownerships and expected returns.

During the initial discovery we build out a technology roadmap. The roadmap has implementation plans, costs, schedules, quality & risk management. When we start our first order of business is to ensure you are up and running 24x7x365. We then go step by step to bring you up to industry best practices, 100% compliant and under our “worry-free” IT services.