iSectra Origin Story

Everyone starts somewhere. For CEO, Damian Colarte, it was an unlikely introduction to a brand-new, three-person pharmaceutical team that turned into a 19-year strong partnership.

The Beginning

In 2006, Damian was working as an IT consultant when he received a call from a small pharmaceutical startup in Jacksonville, Florida. The company had just three employees and needed help setting up their IT infrastructure from scratch.

What started as a simple project turned into something much more significant. Damian quickly realized that this wasn't just about setting up computers and servers—it was about building a technology foundation that could support a company's growth while meeting strict pharmaceutical industry regulations.

Growing Together

As the pharmaceutical company grew, so did the relationship. Damian's role evolved from occasional consultant to trusted technology advisor. He learned the intricacies of pharmaceutical compliance, from 21 CFR Part 11 to HIPAA requirements, and how to implement IT systems that could withstand FDA audits.

The three-person startup grew into a successful pharmaceutical company with dozens of employees. Through expansions, regulatory audits, system migrations, and even an IPO, Damian's IT support remained constant.

A Pattern Emerges

Over the years, Damian noticed a pattern: pharmaceutical companies and other growing businesses were underserved by traditional IT providers. Managed Service Providers (MSPs) often pushed unnecessary products and treated clients as ticket numbers rather than partners.

These companies needed more than just technical support—they needed a virtual IT department that understood their business, anticipated their needs, and provided strategic guidance alongside day-to-day support.

The Birth of iSectra

In 2015, Damian officially founded iSectra with a mission: to provide growing businesses, especially pharmaceutical companies, with enterprise-grade IT support without enterprise-level costs.

The company was built on principles learned from that first pharmaceutical partnership:

• Transparency – No hidden fees, no surprise bills
• Proactive Support – Fixing problems before they happen
• Industry Expertise – Deep understanding of pharmaceutical compliance
• Personal Relationships – Treating clients as partners, not ticket numbers
• Strategic Guidance – Technology advice that supports business growth

Today

Nearly two decades later, iSectra continues to serve that original pharmaceutical client—now a thriving company with operations across multiple sites. The relationship has weathered expansions, mergers, regulatory changes, and technological evolution.

But iSectra has grown too. Today, we serve pharmaceutical companies and growing businesses across Florida and beyond, providing the same level of dedicated, expert IT support that started with one phone call in 2006.

The iSectra Difference

What makes iSectra different? It's simple: we're not an MSP trying to sell you products. We're your virtual IT department, invested in your success because your success is our success.

When you partner with iSectra, you get:

• A dedicated team that knows your business
• Proactive monitoring and support
• Industry-specific expertise (especially pharmaceutical)
• Transparent pricing with no surprises
• Strategic IT guidance aligned with your goals
• 24/7 support when you need it

Our Commitment

The story of iSectra is really the story of our clients. Every long-term partnership, every successful project, every crisis averted—these are the milestones that define us.

We're proud to have never lost a customer to a competitor. Not because we lock clients into contracts (we don't), but because we earn your trust every single day.

Ready to write your own success story with iSectra? Contact us today for a free consultation.