Our Mission
iSectra’s mission is to revolutionize the IT service industry by challenging the status quo and providing businesses with a transformative approach to technology management. We believe that the traditional model of Managed Service Providers (MSPs) falls short in truly aligning with the diverse and evolving needs of our clients.
Business Alignment over Node Management
We challenge the conventional MSP model that focuses solely on nodes and uptime. In addition to nodes and uptimes, our commitment is to align our services with the strategic goals of our clients, understanding that technology is a means to empower and drive business success.
Comprehensive IT Leadership
Recognizing that the IT backbone comprises a spectrum of roles, from visionary leadership to hands-on technical expertise, we position ourselves as your complete IT department. Our team of seasoned business leaders, C-level executives, and specialized technologists collaborate to support your entire IT stack.
Affordability without Compromise
We understand that not every business can afford a full in-house IT department. iSectra fills this gap by offering a comprehensive IT department experience at a fraction of the cost, ensuring accessibility without compromising on quality or expertise.
Continuous Education and Innovation
Our core business is your IT success. We invest relentlessly in our education and knowledge base, staying ahead of the curve in technology trends, innovations, and best practices. By doing so, we empower our clients with the latest solutions without them having to navigate the complex landscape themselves.
End-to-End Support
We go beyond the traditional MSP role by providing end-to-end support. From strategic planning and implementation to day-to-day operations, our diverse team ensures that your IT ecosystem operates seamlessly, allowing you to focus on your core business functions.
Humanize IT Support
The IT Support industry is filled with technology nerds that do not respect end users and make them feel guilty and miserable. At iSectra we make everyone feel important and special. Our customers do not remember the problem, but they remember how we made them feel.
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"Have been a customer for many years and it never ceases to amaze me the level of support I get in times of need. Just recently I had a private server go down (not even one they are responsible for) and after reaching out to them they had it fixed the next day for me to get me back online! This sort of customer service is practically unheard of in this day and age. I am happy to find a company that treats its customers so well and will continue to recommend them to anyone needing assistance or support with their IT needs!"