"iSectra provided us with outstanding IT management with excellent business acumen. They understand the need for 'real world' solutions and deliver what works for our business."
Business Owner
Manufacturing Company
ManufacturingFree Trial • No Obligations
Enterprise-Grade IT for Pharma & Growing Businesses
For over 20 years, iSectra has been the technology backbone for pharmaceutical innovators and 15-to-50-employee businesses across the United States.
99.99% Uptime Guaranteed
<10min Response Time
Never Lost a Customer
35% Average Cost Savings
Technology Should Empower Your Business, Not Hold It Hostage
At iSectra, we believe that many IT providers focus on the wrong things—servers, nodes, devices—while losing sight of your business goals. Rather, we work as your full-service IT department: strategic, proactive, and always aligned with your mission.
Whether you're a biotech startup scaling up for an exit or a 30-employee professional services firm that needs reliable IT without hiring an entire team, you'll get:
Day-to-day operations covered
Monitoring, updates, help desk, support—all handled seamlessly.
Strategic oversight
Architecture, roadmap, licensing, vendor management aligned with your goals.
Compliance and security baked in
Not added later. Built into every system from day one.
Predictable cost
No surprise vendor mark-ups. Transparent monthly retainer model.
We don't just manage your technology; we integrate with your business. When your business succeeds, we succeed.
20 Years of Excellence
Trusted for Two Decades
From small labs to public pharma—and from 15-employee shops to 100-person teams—we keep mission-critical systems online, secure, and compliant.
Enterprise Infrastructure, Without Enterprise Cost
We build resilient, audit-ready environments for regulated industries—and make them affordable for growing SMBs.
Pharma
Biotech
Life Sciences
Growing SMBs
20+
Years in Business
100%
Client Retention
15–50
Employee Sweet Spot
24/7
Expert Support
Pharmaceutical Excellence
Audit-ready architectures that scale from research to manufacturing without downtime.
SMB Partnership
Senior engineers on call, 24×7 coverage, and zero vendor upsell—just outcomes.
Predictable Model
All-in monthly retainer. No surprises. Lower total cost than staffing internally.
Real Results, Real Impact
Metrics our clients rely on every day
0.0%
Uptime
Average uptime across all managed clients
0min
Response Time
Average help-desk response time
0+
Migrations
Successful Microsoft 365 & server migrations with zero downtime
0%
Cost Savings
Typical IT cost savings vs internal IT team
0
Lost Customers
We've never lost a customer to a competitor
These metrics reflect our commitment to proactive support, business alignment, and deep domain expertise.
Our Process
Your Path to Enterprise-Grade IT
A proven methodology refined over two decades, designed to deliver exceptional results with minimal disruption.
1
Discovery Consultation
We conduct a comprehensive review of your business operations, technology infrastructure, pain points, and strategic goals.
2
Customized IT Strategy
Receive a detailed assessment of your current environment with a strategic roadmap to achieve enterprise-grade IT infrastructure.
3
Seamless Onboarding
Our team handles the complete transition, ensuring zero disruption to your daily operations while implementing best practices.
4
System Optimization
We stabilize and enhance your IT systems, deploy advanced monitoring, and integrate your infrastructure into our proven platform.
5
Strategic Partnership
Benefit from predictable monthly costs, continuous improvement, proactive support, and a technology partner aligned with your business vision.
Ready to Transform Your IT Infrastructure?
Schedule a complimentary consultation with our team to discuss your technology needs and business objectives.
Schedule Your ConsultationNo obligation • Confidential discussion • Tailored recommendations
Our Leadership Team on Why and How
we are disrupting the IT Support Industry
Damian Colarte
CEO
Watch Damian Colarte, CEO of iSectra talk about why he started iSectra, his motivations, his beliefs and how he grew the company to where it is today, the fastest growing Virtual IT Department for Hire in the country.
Connect with Damian on LinkedInRoni Banerjee
CMO & Investment Officer
Watch Roni Banerjee, CMO & Investment Officer of iSectra talk about why he joined iSectra, about why he believes the IT Services industry is broken and how iSectra is disrupting this industry to better serve customers.
Connect with Roni on LinkedInSantiago Aristizabale
CTO
Watch Santiago Aristizabale, CTO of iSectra talk about why his training and IT work in the Navy shaped his beliefs and motivations, and how he stays on the forefront of technology to bring the best of IT to all our customers.
Connect with Santiago on LinkedIn
Our Data CenterJacksonville, FloridaRedundant Power & Cooling
Expert Guidance Whenever You Need It
Everyone at iSectra is a Level 3 IT Engineer. All our Executives are hands-on techs, and we only hire Engineers who have 3+ years of experience with proper certifications.
Our support is 24×7: nights, weekends, holidays. We’re a phone call, email, or text away—and on site when you need us. We never outsource work. We are proudly an all-American company.
- Level 3 engineers across the team
- Hands-on executives
- On-site capability nationwide
- No outsourcing—ever
State-of-the-Art Data Center
Located in Jacksonville, FL with redundant systems
Enterprise Security
Bank-level encryption and compliance standards
Expert Engineering Team
All Level 3 certified IT professionals
Always Available
365 days, 24/7 monitoring and support
Meet Our Engineering Team
See Full Team
Santiago Aristizabal
Engineering Team
Joseph Cerniglia
Engineering Team
End-to-End Device & Network Management
End-to-end device and network management 365×24×7
Every type of device is monitored, secured, updated and supported
We respond in minutes (not hours and days like most IT companies)
We are open 24×7, 365 days a year
What Our Clients Say
Real feedback from teams running on reliable, enterprise-grade IT
"Great staff of knowledgeable professionals with a passion for customer service that exceeds expectations."
IT Director
Healthcare Organization
Healthcare"The level of expertise and responsiveness from the iSectra team is unmatched. They truly act as our IT department."
CEO
Professional Services Firm
Professional Services
Along with Microsoft, our most valuable partnership, we are Partners & Certified with most industry-standard platforms.
IT AS YOUR BUSINESS PARTNER
Does Your Technology Help You Grow or Hold You Back?
Do your computers, phones, laptops, printers, network, and IT systems empower your business? If the answer is not a big Yes, you must talk to us—especially if you are a small business. SMBs need the tools and support larger companies have, at a fraction of the cost, on a set monthly price, and at world-class, industry-standard service.
Frequently Asked Questions
Answers first—then join our list for monthly insights and alerts.
We start with a free consultation to learn about your business... Our contracts are monthly retainers and we work within your constraints for a long-term partnership.
Traditional MSPs optimize nodes. We align technology to business drivers and outcomes—roadmaps, compliance, uptime, security, and cost of ownership.
We tailor scope to needs and risk. You don't pay for what you don't use.
We execute a roadmap with implementation plans, quality, and risk management. Step one is 24×7 stability; then we uplift to best practices and full compliance.
No. Counting downtime, risk, compliance, and slow response, our TCO is typically lower than internal teams or MSPs.
Yes—built for remote first, with on-site capability when needed.
We support HIPAA, SOX, CMMC, NIST and others—backed by two decades of regulated-industry experience.
Monthly IT Insights
Security alerts, optimization tips, and real-world lessons. No spam—just signal.
Privacy first
1–2 emails/month
Still have questions? Contact us.
Get Started
Ready to Transform Your IT?
Book a no-obligation consult with an Engineer. Get your customized trial plan within 48 hours.
Prefer forms? Open the quick form—average reply under 48 hours.
Free Assessment
48-Hour Response
No Pressure Sales
Free Month Trial