Managed IT Services

Get a complete IT department for less than the cost of one full-time employee. We provide enterprise-grade IT management, security, and support designed specifically for pharmaceutical companies and growing businesses.

24/7 proactive monitoring & maintenance
Unlimited help desk support included
Strategic IT planning & budget forecasting
Trusted by pharmaceutical and SMB clients nationwide

Everything You Need to Run IT Efficiently

Comprehensive managed services covering all aspects of your technology

24/7 Monitoring

Proactive monitoring of all your systems, networks, and applications. We identify and resolve issues before they impact your business.

Unlimited Support

Unlimited help desk support for all your employees. Phone, email, chat, and remote assistance with <10 minute response time.

Strategic Planning

Regular technology assessments and strategic planning sessions to align IT with your business goals and growth plans.

Security Management

Comprehensive cybersecurity including firewalls, antivirus, patch management, and security awareness training.

Backup & Recovery

Automated daily backups with offsite replication. Disaster recovery planning and testing to protect your critical data.

Vendor Management

We handle all your technology vendors and renewals, negotiating better rates and eliminating IT procurement headaches.

How Managed IT Services Work

A simple, proven process to transform your IT operations

1

Free Assessment

We start with a comprehensive assessment of your current IT environment, security posture, and business needs. This includes interviewing key stakeholders and documenting your technology stack.

2

Custom Solution Design

Based on the assessment, we design a customized IT management plan with transparent pricing. You will see exactly what is included and how we will improve your operations.

3

Seamless Onboarding

We deploy monitoring tools, document your systems, integrate with your workflows, and train your team. Most companies are fully onboarded within 2-4 weeks with minimal disruption.

4

Proactive Management

Once live, we monitor your systems 24/7, perform regular maintenance, apply security patches, and provide unlimited support. You focus on your business while we handle IT.

5

Ongoing Optimization

Through monthly reports and quarterly business reviews, we continuously optimize your IT environment, plan for growth, and ensure technology drives your success.

Transparent Pricing

No hidden fees. No surprises. Just honest, straightforward pricing.

Managed IT Services

For a company with approximately 10 employees

$2,000/month

Starting price - scales with your needs

24/7 proactive monitoring & maintenance
Unlimited help desk support (<10 min response)
Strategic IT planning & vCIO services
Cybersecurity & compliance management
Daily backups & disaster recovery
Vendor & contract management
Software & hardware lifecycle management
Monthly reporting & business reviews
Employee onboarding/offboarding support
On-site support (Jacksonville area)

Note: Pricing scales based on number of users, devices, servers, and specific requirements. Most companies with 15-50 employees invest $3,000-$8,000/month for comprehensive managed IT services.

Get Your Free Assessment

No credit card required • Free 30-day trial available

Need a custom quote for your specific needs?

Contact our sales team

Built for Your Industry

We specialize in serving pharmaceutical companies and growing businesses that need enterprise-grade IT without enterprise complexity.

Pharmaceutical Companies

We understand pharma's unique needs: HIPAA compliance, FDA 21 CFR Part 11 validation, secure data handling, and quality system integration.

  • HIPAA-compliant infrastructure
  • Validated systems documentation
  • Audit-ready processes

Growing Businesses (15-50 Employees)

Perfect for companies that have outgrown basic IT but do not need full enterprise solutions. We scale with you as you grow.

  • Scalable infrastructure
  • Growth-focused planning
  • Budget-friendly pricing

Common Questions About Managed IT

Everything you need to know before getting started

Our Managed IT Services provide complete IT department functionality: 24/7 monitoring, unlimited help desk support, strategic planning, cybersecurity, backup & recovery, vendor management, and ongoing maintenance. Think of us as your outsourced IT department.
Break-fix IT is reactive - you call when something breaks and pay per incident. Managed IT is proactive - we monitor and maintain your systems 24/7 to prevent problems. You get predictable monthly costs, faster issue resolution, and better long-term planning.
Our average response time is under 10 minutes during business hours. Critical issues receive immediate attention 24/7. We prioritize based on business impact and have never missed our SLA commitments.
Absolutely! We support employees wherever they work - office, home, or on the road. Our remote management tools allow us to provide the same fast support regardless of location.
No. While we offer discounts for annual commitments, we also provide month-to-month agreements. We have never lost a customer to a competitor because we focus on delivering exceptional value and service.
Most companies are fully onboarded within 2-4 weeks. This includes documenting your environment, installing monitoring tools, training your team, and establishing support processes. We can accelerate this for urgent situations.
All-Inclusive Model

Ready to Transform Your IT Operations?

Get a free IT assessment and see how a complete virtual IT department can save you time and money.

One monthly retainer covers all the services above. No a-la-carte, no surprise fees.

Transparent pricing: we don’t mark up vendor licenses or push you into unnecessary systems.

Senior engineers from the start — you don’t wait through Tier 1 then Tier 2.

Business-aligned IT: we focus on your outcomes (growth, compliance, cost) — not just nodes.

Rapid onboarding: many clients start seeing value within the first 30 days.

Flexible termination: if it’s not working, our contracts allow you to walk away.

Free one-month trial available: see how we work with no obligation.

Let’s transform your IT together.