Industry-Focused IT That Delivers Results — From Pharma to Growing Businesses

Whether you’re a pharmaceutical company scaling toward IPO or a growth-stage business with 15–50 employees, iSectra provides the technology backbone you need — aligned with your industry, your goals, and your budget.

FDA/GxP/HIPAA audit-ready architecture
24×7 monitoring & help desk with SLAs
Cloud + on-prem hybrid done right
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Trusted by pharmaceutical & SMB clients nationwide

Pharmaceutical & Life Sciences

For over 20 years, iSectra has partnered with pharmaceutical and life sciences companies across their entire lifecycle — from lab startup to commercialization to public company. We know the demands of regulated environments: clinical data, GMP systems, FDA audits, intellectual property, research operations. Our technology solutions are built with those needs in mind.

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Challenges

  • Rapid scaling of operations, teams and systems while maintaining data integrity and uptime
  • Navigating complex regulatory frameworks (FDA, HIPAA, GxP) and audit readiness
  • Integrating laboratory systems, analytics, reporting, and quality systems into a secure infrastructure
  • Managing cost efficiency without sacrificing reliability or compliance
✓

How We Help

  • We design and deploy comprehensive IT infrastructure that supports R&D, quality, manufacturing and commercial stages.
  • We ensure your systems are audit-ready, compliant and secure — without the usual complexity or hidden costs.
  • We operate as your full IT department, providing 24×7 monitoring, support, and architecture that aligns with your growth roadmap.
  • We bring decades of experience, so you don't have to reinvent technology around your business — we tailor it for you.
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Real Results

  • A biotech startup engaged us at seed stage; over 5 years we scaled their IT operations, supported them through FDA audits and their IPO — zero downtime and zero audit findings.
  • Another client reduced their IT cost by ~35% while upgrading their systems to commercial standards and maintaining 99.99% uptime.
  • Pharmaceutical firms using our services report improved productivity, faster time-to-market for launches, and fewer vendor surprises.

Small & Mid-Size Businesses (15–50 Employees)

If you're a business with 15 to 50 employees, you may feel technology is a burden: budget constraints, no full IT team, risk of downtime, vendor confusion. At iSectra, we turn that around: you get a full-scale IT department, predictable cost, expert support, no upsells.

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Challenges

  • Limited budget for IT, yet high expectations for performance and security
  • No internal IT team means difficulty planning, reacting, or supporting operations 24×7
  • Vendor lock-ins, hidden fees, complex licensing models
  • Need for business alignment — technology that supports growth, rather than hinders it
✓

How We Help

  • We become your Virtual IT Department, delivering help desk, infrastructure, cloud, security, and strategy under one monthly retainer.
  • We monitor and support your systems 24×7×365, with senior engineers on call — so your team stays productive.
  • We don't upsell vendor systems or push products you don't need. We build your agreement after jointly identifying risk, cost of ownership, and expected value.
  • We onboard quickly, migrate your systems if needed, and let you test our service for one month free (no obligation).
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Real Results

  • A 40-employee logistics firm switched to iSectra: IT costs dropped ~35%, help-desk tickets decreased 60%, average response time under 10 minutes.
  • A 15-employee professional services firm gained enterprise-grade IT infrastructure and M365 migration in one weekend with near-zero downtime.
  • Business owners now proactively plan technology for growth rather than react to problems, freeing up their teams to focus on strategy, not support.
Success Stories

Case Studies

Real companies. Real challenges. Real results.

CASE STUDY 1

Pharma Startup → IPO

Biotech company (seed stage → public company)

Uptime: 99.99%
Audit Findings: 0
Scale: 5 → 250+ users

!Challenge

Build a full IT infrastructure that supports R&D data, quality systems, regulatory audits; scale from 5 users to 250+; maintain uptime and compliance.

✓Solution

  • Designed IT architecture supporting lab & commercial operations
  • Deployed secure cloud + on-prem mix
  • Implemented monitoring, help-desk, asset management, license oversight

★Outcome

  • Zero audit findings across FDA/GxP checkpoints
  • 99.99% uptime through growth and IPO
  • Seamless scale with minimal disruption

"iSectra quickly understood the needs of our business and was able to design an IT platform that completely supported our business needs."

— Nick DiMaio, President & CEO, Dash Pharmaceuticals

CASE STUDY 2

SMB Logistics Company

40-employee logistics firm, U.S. national.

Cost Savings: ≈35%
Tickets Down: ≈60%
Avg. Response: <10 min

!Challenge

No internal IT team, high downtime, reactive support, costly vendor contracts.

✓Solution

  • Virtual IT department model; full monitoring; help-desk 24×7
  • Standardized hardware, software & optimized cloud licensing
  • Strategic roadmap aligned with business

★Outcome

  • Significant reduction in spend vs in-house
  • Fewer disruptions and higher productivity
  • Measured SLA response improvements

"iSectra quickly understood the needs of our business and was able to design an IT platform that completely supported our business needs."

— Nick DiMaio, President & CEO, Dash Pharmaceuticals

CASE STUDY 3

Critical Office Move

Mid-sized pharmaceutical company moving headquarters.

Downtime: 0 days
Budget: On target
Stability: Day 1

!Challenge

Tight deadline, vendor chaos, mission-critical systems, risk of extended downtime.

✓Solution

  • End-to-end project mgmt: server room, cabling, cloud, access control
  • Cutover runbook + live war-room with continuous monitoring

★Outcome

  • Move completed within budget
  • No work-day lost
  • Full operational stability from hour zero

"iSectra quickly understood the needs of our business and was able to design an IT platform that completely supported our business needs."

— Nick DiMaio, President & CEO, Dash Pharmaceuticals

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Let's build your roadmap together — and turn technology into an asset for your business.

What Our Clients Say

Real feedback from teams running on reliable, enterprise-grade IT

"iSectra provided us with outstanding IT management with excellent business acumen. They understand the need for 'real world' solutions and deliver what works for our business."

Business Owner

Manufacturing Company

Manufacturing

"Great staff of knowledgeable professionals with a passion for customer service that exceeds expectations."

IT Director

Healthcare Organization

Healthcare

"The level of expertise and responsiveness from the iSectra team is unmatched. They truly act as our IT department."

CEO

Professional Services Firm

Professional Services
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All-Inclusive Model

Ready to Build Your Industry-Aligned IT Backbone?

Whether you’re a pharmaceutical company scaling toward IPO or a growth-stage business with 15–50 employees, our all-inclusive model delivers 24×7 support, audit-ready architecture, and predictable pricing — aligned to your industry, your goals, and your budget.

One monthly retainer covers all the services above. No a-la-carte, no surprise fees.

Transparent pricing: we don’t mark up vendor licenses or push you into unnecessary systems.

Senior engineers from the start — you don’t wait through Tier 1 then Tier 2.

Business-aligned IT: we focus on your outcomes (growth, compliance, cost) — not just nodes.

Rapid onboarding: many clients start seeing value within the first 30 days.

Flexible termination: if it’s not working, our contracts allow you to walk away.

Free one-month trial available: see how we work with no obligation.

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Let’s transform your IT together.