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IT Asset Management Services In Jacksonville FL
8
Billion $$ of IT Asset Managed
35
years of managing IT assets
20
plus industries served
iSectra’s Services are all-inclusive. We do not cherry-pick our services and upcharge our customers for certain services and products like other IT Companies and Managed Service Providers. We are your IT Department, and we provide you with each and every service listed in our service pages. In this page you will find information about the different services we provide as part of our one-bundled monthly offering
Hardware & Software Procurement
[Included in our monthly service]
- We do comprehensive tracking and management of all IT assets, leveraging industry-leading tools like Microsoft Teams and SharePoint for efficient asset management.
- We ensure compliance with software licensing agreements and regulatory requirements, with the assistance of Microsoft Compliance Manager for regulatory compliance.
- We manage end to end procurement of hardware equipment from leading vendors, including servers, desktops, laptops, networking devices, and peripherals, to meet specific business needs.
- iSectra does hardware support and maintenance services, including troubleshooting, repair, and replacement of faulty hardware components, backed by Microsoft Defender for enhanced security.
- iSectra manages the entire lifecycle of IT assets, from procurement and deployment to retirement and disposal, to maximize ROI and minimize total cost of ownership, with the aid of Microsoft tools for streamlined processes and workflows.
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Enterprise Software Support
[Included in our monthly service]
- We provide comprehensive support for all industry enterprise software, ensuring smooth operation and optimal performance.
- We have deep expertise in migrating software to the cloud or to our own data centers, tailored to meet specific business needs and requirements.
- iSectra regularly collaborates with software vendors to ensure constant uptime, disaster recovery, and business continuity for critical business applications.
- iSectra provides proactive monitoring and maintenance to prevent downtime and ensure seamless operation of enterprise software solutions.
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"Our company has been in business for 43 years. Approximately 15 years ago we were introduced to iSectra by our Accountant who claimed that they were extremely proficient in their field, and that we might want to hear what they thought of our existing computer system. Needless to say, we were very reluctant and not at all comfortable about changing our IT guy’ not knowing what kind of service and attention we would be getting after being with our previous computer expert for so long. iSectra diligently surveyed our system and recommended some changes and updates in order to suit our needs. They assured us that our transition would be seamless and painless. We took the leap and have had no regrets. iSectra Engineers are very knowledgeable, helpful, attentive, patient, and polite. Most importantly they are extremely efficient. iSectra has saved our company many man hours by troubleshooting problems remotely from their office. Their work and excellent performance has made our company run efficiently and smoothly. I would highly recommend iSectra for all your computer needs."