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Our Process
HOW WE ONBOARD & SUPPORT OUR CUSTOMERS
At iSectra, we believe in a comprehensive and strategic approach to IT transformation, ensuring that every aspect of your technology aligns seamlessly with your business objectives. Our process is meticulously designed to elevate your IT infrastructure, making it a powerful asset for your company's success.
Your involvement can be none, minimal to as much as you want to participate.
INITIATE
Technology Landscape Analysis
We initiate our process by conducting a thorough analysis of your current technology setup. This includes an in-depth examination of systems in use, industry-specific software and tools, vendor relationships, regulatory requirements, compliance reporting needs, and any audit considerations
STRATEGIZE
Understanding Business Objectives
To develop a tailored IT strategy, we prioritize understanding your business at its core. We engage in discussions to comprehend your short-term and long-term goals, challenges, and aspirations. This holistic understanding forms the foundation for aligning technology with your business vision.
BLUEPRINT
Technology Assessment and Gap Analysis
Building on the insights gathered, we conduct a comprehensive technology assessment and gap analysis. This process identifies the current state of your IT infrastructure, compares it with industry benchmarks, and pinpoints areas where advancements are needed to bridge the gap between your current and desired technological state. We give you the IT report based on our findings with our proposal.
CONTRACT
Simple Monthly Retainer
If we believe we are best-for each other, we turn our Best-Practices Report into a Contract. Our Contracts are simple and does not bind our customers because we only work with organizations that value our beliefs, systems and processes as opposed to IT contracts that have long-winded geek-talk and constraints. Our contracts are Monthly Retainers with set objectives and service levels which we report on in our Live Dashboard.
TRANSITION
Implementation Excellence
With meticulous planning and attention to detail, we seamlessly implement the proposed solutions. Whether it's optimizing your on-premise servers, leveraging cloud technologies, maximizing the use of your IT investments, or deploying innovative systems, our team ensures a smooth transition to iSectra, minimizing disruptions to your business operations.
INTEGRATE
We Become Your Virtual IT Department
We customize our solutions to your business, creating a virtual IT department that blends seamlessly with your operations. With one foot in the boardroom, one in the server room, and another in the cloud, we ensure that your IT environment is robust, agile, and ready for the future. As technology evolves, we ensure that your IT infrastructure evolves with it, keeping your business at the forefront of innovation and competitiveness.
MEASURE
Measure, Optimize, and Innovate:
We believe in the power of data-driven decision-making. We continuously measure the performance of your IT systems, optimize processes, and identify opportunities for innovation. This iterative approach ensures that your IT environment remains dynamic and responsive to your evolving needs.
⭐ ⭐ ⭐ ⭐ ⭐ ⭐
“As a client of iSectra for nearly 2 decades, I would like to convey that iSectra has proven to me what an outstanding problem solver their engineers are as well as being articulate in providing innovative options in order to keep our company on the cutting edge of computer technology for our business. They are patient and unwilling to let go of any unresolved problems we may incur. I greatly appreciate their diligence and solid work ethic. iSectra comes HIGHLY recommended by us.”